Delivery and Returns
We are a Northern Ireland based company who ship directly from Northern Ireland. We are part of the EU trade agreement which means that there are zero custom duties applied to our EU member state customers!
All our items are currently shipped within 5-7 Business days, unless otherwise stated.
I have recently introduced new individual packaging for all new molds. If you receive a mold without packaging this is not a mistake, it means that this mold was made before this packaging was introduced.
International Shipping (Outside of United Kingdom)
We are shipping from Northern Ireland (UK), keep this in mind if you are located outside of the UK as items may take a few weeks to arrive.
STANDARD SHIPPING - I send all packages outside of the UK by Standard Airmail, which does not include trackng information. If you required tracking please select it at checkout.
TRACKED SHIPPING does NOT mean EXPRESS.
Your order may still take the same length of time as standard airmail.
I always retain proof of postage.
COMBINED SHIPPING - This will be automatically calculated so at checkout so just look at your shopping cart to see total cost! :)
HAVEN'T RECEIVED YOUR ORDER?
Please get in touch. If you are within the UK allow a week after shipping before contacting.
INTERNATIONAL outside of UK please allow up to 4 weeks for delivery.
Make Me Mold Me wants to bring excellent customer service and satisfaction.
If you are not completely satisfied with your purchase due to a DEFECT or shipping damage, you may return your product within 30 days of the delivery date on record. You must contact us within 14 days of receipt of your order with photographic evidence.
If you change your mind and would like to return them ( Exceptions are B grade molds, Sale items and Lucky bags)
All returned items must be returned, unused, and in a saleable condition. With no debris, fur, glitter etc and in original packaging. Return postage will be paid by the customer and items must received by our warehouse within 30 days.
Cancellation of sales can be requested but not guaranteed.